Policies
Our commitment to clear service and your satisfaction.
Service Area
We proudly serve the Antelope Valley. For mobile services in Lancaster, Palmdale, and surrounding neighborhoods, we bring the shop directly to your door.
Booking & Cancellations
We request at least 24 hours' notice for all bookings. Cancellation within this window helps us keep our schedule efficient for all our valued customers.
Arrival & Access
Upon arrival, we require clear access to the vehicle. Please ensure the workspace is safe and accessible for our equipment.
Vehicle Condition
Please remove all personal items before service. Significant dirt or hazardous materials may lead to quote adjustments to ensure a thorough professional clean.
Pricing & Payment
Total payment is due upon successful completion of the service. We provide instant receipts and accept various safe, digital payment methods for your convenience.
Satisfaction Guarantee
Your happiness is our priority. If any part of the service is missed, notify us within 24 hours for a free re-clean of that specific area.
Policies
Service Area
We proudly serve Lancaster and Palmdale. Service beyond these areas may incur a cancelation or small travel fee.
Booking & Cancellations
Secure your spot online or via text. Please provide at least 24 hours' notice for cancellations to avoid a late fee.
Arrival & Access
We need enough space to work and access to your vehicle. Our mobile units are fully equipped for your convenience.
Vehicle Condition
Initial pricing is an estimate. Extreme conditions like excessive pet hair or mold may require a custom quote upon inspection.
Pricing & Payment
Payment is due upon completion. We accept major cards and digital payments for a seamless experience.
Satisfaction Guarantee
Your joy is our goal. If you aren't happy with any part of the service, let us know before we leave so we can make it right.
Weather & Safety
For safe and quality results, we may need to reschedule during heavy rain or extreme weather conditions.
Liability
While we treat every car as our own, KRAZZY Wash is not responsible for pre-existing damage or loose items left inside.
Ready for a KRAZZY clean?
Fill out our quote form knowing exactly how we work.